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Shipping Policy

Effective Date: May 13, 2026

1. Processing Time

Orders are processed and dispatched within 1–2 business days after payment confirmation. You will receive a confirmation email with your tracking number once your order ships.

2. Delivery Times

Delivery times are estimates and may vary due to customs or carrier delays. All orders are shipped with a tracking number.

2.5 Carriers

We ship through trusted international carriers including DHL, UPS, FedEx, USPS, EMS, YunExpress and China Post, depending on your destination. You will receive the carrier name and tracking number by email once your order is dispatched.

3. Shipping Costs

We offer free shipping on all orders over $50. Orders below $50 are charged a flat shipping fee calculated at checkout. There are no hidden fees — the total you see at checkout is the total you pay.

4. Tracking

Once your order is dispatched, you will receive a tracking number by email. You can track your order anytime on our Track Order page — it shows a live delivery timeline and a one-click link to 17TRACK, which supports 1000+ couriers worldwide.

5. Customs & Duties

For international orders, import duties or taxes may apply depending on your country's regulations. These are the responsibility of the recipient.

6. Contact

Questions about shipping? Email support@tangwuxia.com — we reply within 12 hours.